Team Performance
Live team monitoring — per-agent status and metrics
Online Agents
3/5
Total Calls Today
126
14% vs yesterday
Total Conversions
60
Avg Idle Time
20m
RS
Rahul Sharma
Online · Login 8:58 AM
14/25
23
Calls
16
Connected
4
Fresh
9
Doc Verif.
PP
Priya Patel
Offline · Login 8:49 AM
19/25
21
Calls
15
Connected
6
Fresh
7
Doc Verif.
AK
Amit Kumar
Online · Login 8:21 AM
Idle 32m
8/20
33
Calls
23
Connected
2
Fresh
12
Doc Verif.
NS
Neha Singh
Online · Login 9:07 AM
At Capacity
25/25
16
Calls
11
Connected
8
Fresh
9
Doc Verif.
VR
Vikram Reddy
Idle · Login 9:33 AM
14/20
33
Calls
23
Connected
4
Fresh
4
Doc Verif.