Team Leadboard
Caller performance ranking
🥇
PP
Priya Patel
6
Doc Verifications
25
Calls
95%
Connect
15
Interested
🥈
NS
Neha Singh
5
Doc Verifications
52
Calls
72%
Connect
18
Interested
🥉
AK
Amit Kumar
4
Doc Verifications
29
Calls
75%
Connect
16
Interested
Call Metrics & Pipeline Conversion
| Rank | Agent | Calls | Duration | Avg Call | Connected | Missed | Rate | Assigned | Interested | Verbal | Doc Init | Doc Verif |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| #1 | Priya Patel | 25 | 366m | 4.8m | 50 | 10 | 95% | 34 | 15 | 6 | 7 | 6 |
| #2 | Neha Singh | 52 | 136m | 8.6m | 16 | 10 | 72% | 23 | 18 | 5 | 2 | 5 |
| #3 | Amit Kumar | 29 | 175m | 7m | 35 | 5 | 75% | 20 | 16 | 7 | 2 | 4 |
| #4 | Rahul Sharma | 51 | 195m | 7.8m | 32 | 8 | 84% | 19 | 10 | 5 | 6 | 3 |
| #5 | Vikram Reddy | 53 | 353m | 4.5m | 17 | 12 | 80% | 31 | 13 | 4 | 8 | 2 |